We at Super Network Solutions install and support on-premise and hosted telephone platforms to improve call handling, distribution and security.
Asterisk is a software implementation of a telephone private branch exchange (PBX). It is an open source telephony server that runs on the Linux operating system. Asterisks enables calls to be made to one another, from domestic calls to long distance international calls, and to connect to telephony services such as the public switched telephone networks(PSTN) and voice over Internet Protocol (voIP) services when the telephones are interfaced with a variety of hardware technologies.
The Asterisks software supports a variety of traditional and voIP telephony systems, and includes many features available in both commercial and proprietary PBX systems. Therefore, it allows us to build telephone systems, or migrate existing to telephone system to incorporate new technologies.
VoIP technology allows telecommunication services (voice, fax, SMS, voice-messaging) to be made over an internet broadband connection network rather than traditional PSTN lines. This could mean overall, reduced costs.
Our team of experts at Super Network Solutions have extensive knowledge and experience in Asterisks to solve your telephone problems with cost-effective solutions within an acceptable timeline.
A fibre optic line is delivered to a local street cabinet, which is then connected to your business through existing phone lines.
This will help to reduce peak-time downtime by having a dedicated Fibre Optic line directly to your business premises.
We offer a range of powerful hosted or in-house routing options with self-care and real-time update of advanced call plans.
We offer a range of innovative, visibility applications to enhance both inbound and outbound call handling through the Call Manager platform. Our call recording platform and Call Reviewer, provide an advanced web-based interface to search, play, score, and report on recorded calls. With real-time activation & deactivation of call recordings, Call Reviewer is also, a very effective backup option to local call recording issues.
So whether you are a small, help-desk contact centre or a large, multi site in need of multimedia capabilities, get in touch with us today to find out how our team can deliver you a Call Centre Solution that will help you run your business operations, efficiently and improve overall, customer satisfaction.